Question 1

What is the best way to get to Genesis Spiritual Life & Conference Center?

Accepted Answer

Air: The closest airport is Bradley International Airport in Windsor Locks, CT, and is a 30 minute drive to The Genesis Spiritual Center.

Train: The nearest Amtrak stop is Union Station in Springfield, MA, and is about a 25 minute drive to The Genesis Spiritual Center.

Bus: The closest bus stop is Court / High Street, which is a half mile walk, about 10 minutes, from The Genesis Spiritual Center.

Question 2

What dietary options are available?

Accepted Answer

We will do our best to accommodate dietary restrictions, including vegetarian, gluten free, and dairy free. Special requests and considerations may be noted in the health questionnaire. All dietary requests must be received two weeks prior to the workshop start date, as menus have to be set with the venue.

Question 3

Are payment plans available?

Accepted Answer

We offer Afterpay and Klarna options at checkout, allowing you to split your payment into manageable monthly installments. If you choose one of these options, you'll be redirected to their site after registering to set up your payment plan.

Question 4

Are sliding scale opportunities available?

Accepted Answer

We strive to create a welcome and inclusive community that engenders a sense of belonging, respect, openness, and safety in order to facilitate a personally meaningful process for each participant.  Our intent is to support all participants in their work of self-exploration and discovery while sustaining the integrity of our offering. To support this, we have a limited number of partial scholarships available through an application process. f you feel called to this work but require financial assistance, please inquire directly with Gianna at gianna@grof-legacy-training-usa.com.(mailto:gianna@grof-legacy-training-usa.com) Applications are due by May 1, 2026.

Question 5

What is the cancellation policy?

Accepted Answer

General Cancellation Policy
 • More than 15 days before the event:
    • Full refund minus a $200 administrative fee to cover processing costs, facilitator planning, and venue commitments.
 • 14 days or less before the event:
    • If the spot can be and is filled (e.g., from a waitlist): Refund minus the $200 administrative fee.
    • If the spot is not filled: Refund of 50% of the registration cost, as costs have already been incurred for the workshop.
 • Same-day cancellations or no-shows: No refund.

Exceptional Circumstances Policy
We recognize that unforeseen life events occur. While we must uphold our policies to sustain our programs, we will consider partial refunds or credit transfers on a case-by-case basis in the event of:
 • Serious illness or injury (doctor’s note may be requested).
 • Death of an immediate family member.
 • Severe travel disruptions beyond the participant’s control* (e.g., flight cancellations or road closures due to extreme weather or natural disasters).

For COVID-related cancellations, the separate COVID-19 Policy will apply.

*Note: If a participant cancels out of precaution due to weather concerns (e.g., uncertainty about conditions, personal discomfort with travel risks) but their flights or other travel arrangements are not officially canceled or significantly delayed, the standard cancellation policy generally applies, but we will be happy to review your situation with you personally.

Question 6

What is the COVID-19 Policy?

Accepted Answer

Health & Safety Considerations
 • We cannot guarantee a completely COVID-free environment at our workshops.
 • We recommend that all participants test for COVID before attending.
 • Based on our experience, individuals who are vaccinated, including those with updated vaccinations, tend to have a lower risk of contracting COVID, even when exposed to someone who tests positive.

Workshop Continuation & Communication
 • Workshops will typically not be canceled due to a positive COVID case within the group.
 • If a participant tests positive for COVID during the event, we will:
    • Inform all participants of the known positive test and related circumstances.
    • Require the participant who tested positive to exit group activities for the remainder of the workshop.

COVID-Related Cancellation & Refund Policy
 • If a participant tests positive before the workshop and decides not to attend:
    • Their workshop fee will be refunded in full. Given difficult past experience, we request a photo of the positive COVID test. 
    • Participants are responsible for any nonrefundable lodging and travel expenses. We strongly recommend flexible booking options.
 • If a participant tests positive during the workshop:
    • They will no longer participate in group activities and will be refunded a prorated amount for the remaining portion of the workshop.
 • If another participant chooses to leave due to exposure concerns:
    • Their departure is considered a personal choice, and no refunds will be provided unless their spot can be filled.
    • On a case-by-case basis, we will consider partial refunds or credit transfers in situations such as:
       • Being a caregiver for a high-risk individual
       • Having major personal health risks (e.g., immunocompromised status)
       • Other exceptional circumstances that significantly increase health risks

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